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Frequently asked questions
General
One of the most frequently asked questions we receive.
Our proprietary Fish Attractor X-Cite is the culmination of 40 years fishing experience.
It is an Amino Acid based attractor containing all of the Essential Amino Acids scientifically proven to attract fish and make them want to hold on when they have the bait in their mouths.
Amino Acids are the building blocks of life and are essential for survival, certain amino acids trigger fish into feeding.
Our proprietary product X-Cite contains them all in the scientifically proven amounts, giving you the fisherman an added edge in your bait armory........
Great question that we are asked all of the time
Due to the worldwide supply chain delivery problems during COVID 19 lockdown, we changed a lot of our packaging we sourced and introduced a new 10oz bottle for our flavors. We were able to secure enough bottles for the next 5 years
As of September 2025, our range of bottles hold the following amounts of flavor, attractor, smoke, dip, spray, nuggets and dough.
Yes of course.
The easiest way to contact us is via our chat feature. If we are not there at the time we will answer your question as soon as we are able to.
Alternatively, you can also use the contact us page to ask any questions, again we will answer as soon as possible
We are also contactable on social media, where we can also answer questions
We are constantly looking for new Pro-staff for our products.
Promotion of products by individulas is often the best marketing tool a business can have.
We have a Pro-staff program, that differs depending on species/products.
We also have Pro-staff managers for some of our products, but you should always contact us first.
We will then contact a manager in your particular area and have them contact you
We try to ship orders out on the day they are received, however this is not always possible due to many differing circumstances.
We will however ship orders out at the soonest opportunity after receipt of an order.
Our shipping software should email you with tracking as soon as a label is created here at our HQ. If you do not receive shipping confirmation and tracking please contact us, and we will try and find out why the email wasn't sent and also where your order actually is
We are open for business during the following hours
Monday 7:30am - 7:00pm
Tuesday 7:30am - 7:00pm
Wednesday 7:30am - 7:00pm
Thursday 7:30am - 7:00pm
Friday 7:30am - 7:00pm
Saturday Closed*
Sunday Closed*
*Online orders received during these days will often be picked and packed ready for shipping on Monday morning, depending on order
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